Our proprietary ProFiler™ system allows us to monitor, analyze and manage your account 24/7. We know what you need before it may be apparent to you. Our ProFiler™ system gives our Account Managers and Account Specialists access to your account to deliver the services necessary that keep you productive.

CBT’s ProFiler™ is a Customer Relationship Management Program that tracks equipment inventory, service history, contact information, customer notes, service instructions, pricing and stock levels. By building this proprietary database for each customer, any CBT Account Manager can call upon our customers with full knowledge, awareness, and information about that account.

As mobile professionals with access to your account in real-time, we won’t be asking you to update, inform or bring us up-to-speed on your business. We’ll know what you need, when you need it.

Customized reports are compiled annually, then presented to our loyal customers as a CBT State of Account. By combining technology with CBT’s real-time, mobilized professional workforce, we can continuously improve each customer’s document management capabilities as a company grows and expands.